How do I file a code complaint?

Potential code violations can be reported via phone (585-336-6074), online via our Complaint Form, or by coming into the Building Department, located at:
2nd floor of Town Hall
1280 Titus Avenue
Rochester, NY 14617

The personal information of those reporting complaints is kept confidential.

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1. How do I file a code complaint?
2. How do I know if an issue on my neighbor’s property is a code violation?