Public Works

How can we help?

Public Works helps care for Irondequoit’s roads, sidewalks, street trees, drainage systems, sanitary sewers, and parks. Use the service links above to find brush pickup schedules, road maintenance information, and more.

Report a street issue

Tell us about a pothole, missing street or traffic sign, or another street concern. Include the location and a description to help our team review your request.

Report a Street Issue

For help with a sanitary sewer backup or another Public Works concern, call 585-336-6090.

Permits & other resources

• Public Works FAQs — find answers about driveway and right-of-way permits, brush pickup, street trees, and other services.
• Licensed waste haulers & waste collection information.
• Public Works forms & documents.

About the department

Public Works maintains the Town’s public infrastructure and plans capital improvements to preserve it. The department also maintains the Town’s Stormwater Management Plan and geographic information system (GIS).

Contact the department at 585-336-6090 or publicworks@irondequoit.gov. The Public Works facility is located at 2629 E. Ridge Road, Rochester, NY 14622.