Show All Answers

1. How long does it take to get a driveway / right of way permit?

It will take 12 to 48 hours depending on if the application completed, signed, insurance is in order, etc.

2. Do I need a permit to pave my driveway?

Yes, any work performed in the right-of-way (generally 10 to 15 feet from the edge of the road) requires a permit.

3. Who can help me with my sanitary sewer backup in the basement?

Call the dispatcher at 585-336-6090.

4. Who can I call for a question about a park?

For general park questions, you can call the Department of Public Works at 585-336-6033.

To reserve a facility/cabin call the Recreation Department at 585-336-6070.

Park hours are 4 am to 10 pm.

5. Where are the waste hauling services available in Irondequoit?

View a list of Waste Hauling Services.

6. Where is the Department of Public Works located?

The Department of Public Works is located at:
2629 E Ridge Road
Rochester, NY 14622

The department is located just east of the 590 North Expressway.

7. How do I request a Street Tree?

Complete our online Street Tree Request Form.

8. How do I report a pothole or street issue?

Complete the online Report a Street Issue Form.

9. When is brush picked up in my area and what quadrant am I in?

View the Brush Pickup page for a map and street/quadrant directory.

10. The street tree in front of my house has been removed. When will the stump be ground?

The stump will be ground within a few months after the tree is removed.